Scheduled Maintenance for Infrastructure Failover Drill
Scheduled Maintenance Report for VTS
Completed
The scheduled maintenance has been completed.
Posted Oct 21, 2023 - 13:00 EDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 21, 2023 - 11:13 EDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 21, 2023 - 11:12 EDT
Update
Started CI runners failover to us-west-2.
Posted Oct 21, 2023 - 10:04 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2023 - 10:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 18, 2023 - 11:35 EDT
Scheduled
Dear VTS customers,

We are informing you about an upcoming scheduled maintenance window affecting app.vts.com. Our team will perform a vital infrastructure failover drill to test the robustness of our systems.

What is Happening:
We will redirect traffic from our primary data center region to our secondary region during this period. This exercise is crucial for ensuring our failover mechanisms work seamlessly and identifying potential system vulnerabilities.

Impact on Services:
While we have taken steps to minimize disruptions, we advise clients to avoid adding new data to the Lease application during this period. It includes:
- app.vts.com
- VTS mobile apps

What You Need to Do:
You do not need to take any specific actions, but please be aware that you may encounter intermittent issues during this period.


Failback:
Once the drill is completed, we will fail back the traffic to the primary region and confirm the stability of all services.
We apologize for any inconvenience this may cause and thank you for your understanding and cooperation as we work to maintain the highest service reliability and security level.
Please visit our StatusPage at status.vts.com for real-time updates during the maintenance window.

Best regards,
The VTS Team
Posted Sep 18, 2023 - 11:34 EDT
This scheduled maintenance affected: SSO/Login, Lease, Emails, Integrations, APIs, and VTS Data.