Update - We have deployed several fixes to mitigate the impact. We are continuing to monitor and work with Kastle to address the root cause of this issue.
Nov 12, 2024 - 18:52 EST
Monitoring - We have made updates to some affected users for Kastle integrated properties. We are in communication with Kastle and continuing to investigate.
Nov 12, 2024 - 12:17 EST
Investigating - We are investigating an issue with user logins affecting customers using a Kastle integration.
Nov 12, 2024 - 11:23 EST
SSO/Login
Operational
90 days ago
100.0
% uptime
Today
Lease
Operational
90 days ago
100.0
% uptime
Today
Market
Operational
90 days ago
100.0
% uptime
Today
Business Analytics
Operational
90 days ago
100.0
% uptime
Today
Marketplace
Operational
90 days ago
100.0
% uptime
Today
Emails
Operational
90 days ago
100.0
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Mobile Apps
Operational
90 days ago
100.0
% uptime
Today
APIs
Operational
90 days ago
100.0
% uptime
Today
VTS Data
Operational
90 days ago
100.0
% uptime
Today
Activate
Operational
90 days ago
99.98
% uptime
Today
Rise
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 19, 15:56 EST
Update -
The response team has implemented several remediation steps and is continuing to investigate and monitor application performance.
Nov 19, 12:53 EST
Investigating -
The team is aware of degraded performance for Activate on web and mobile device. We are actively investigating this issue.
Nov 19, 09:53 EST
Nov 18, 2024
No incidents reported.
Nov 17, 2024
No incidents reported.
Nov 16, 2024
No incidents reported.
Nov 15, 2024
No incidents reported.
Nov 14, 2024
No incidents reported.
Nov 13, 2024
No incidents reported.
Nov 12, 2024
Unresolved incident: Issue with VTS Rise Kastle-integrated properties..