Issue with VTS Rise Kastle-integrated properties.
Update - We are continuously monitoring the situation to ensure the fix functions as intended. Our aim is to resolve this incident by April 11th.
Apr 02, 2025 - 14:32 EDT
Update - We have implemented a series of fixes to alleviate the impact. We are actively monitoring the situation and collaborating with Kastle to identify and rectify the root cause of this issue. We anticipate a resolution by the end of March.
Feb 19, 2025 - 12:36 EST
Update - We have deployed several fixes to resolve the issue. We are continuing to monitor and work with Kastle to address the root cause.
Jan 07, 2025 - 11:17 EST
Update - We have deployed several fixes to mitigate the impact. We are continuing to monitor and work with Kastle to address the root cause of this issue.
Nov 12, 2024 - 18:52 EST
Monitoring - We have made updates to some affected users for Kastle integrated properties. We are in communication with Kastle and continuing to investigate.
Nov 12, 2024 - 12:17 EST
Investigating - We are investigating an issue with user logins affecting customers using a Kastle integration.
Nov 12, 2024 - 11:23 EST
Uptime over the past 90 days. View historical uptime.
SSO/Login Operational
90 days ago
100.0 % uptime
Today
Lease Operational
90 days ago
99.97 % uptime
Today
Market Operational
90 days ago
99.97 % uptime
Today
Business Analytics Operational
90 days ago
100.0 % uptime
Today
Marketplace Operational
90 days ago
100.0 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
VTS Data Operational
90 days ago
99.9 % uptime
Today
Activate Operational
90 days ago
99.93 % uptime
Today
Rise Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

Unresolved incident: Issue with VTS Rise Kastle-integrated properties..

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Users may not be able to log in to Activate
Resolved - This incident has been resolved.
Mar 25, 15:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 15:21 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 14:52 EDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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