Issue with VTS Rise Kastle-integrated properties.
Update - We have deployed several fixes to mitigate the impact. We are continuing to monitor and work with Kastle to address the root cause of this issue.
Nov 12, 2024 - 18:52 EST
Monitoring - We have made updates to some affected users for Kastle integrated properties. We are in communication with Kastle and continuing to investigate.
Nov 12, 2024 - 12:17 EST
Investigating - We are investigating an issue with user logins affecting customers using a Kastle integration.
Nov 12, 2024 - 11:23 EST
Uptime over the past 90 days. View historical uptime.
SSO/Login Operational
90 days ago
100.0 % uptime
Today
Lease Operational
90 days ago
100.0 % uptime
Today
Market Operational
90 days ago
100.0 % uptime
Today
Business Analytics Operational
90 days ago
100.0 % uptime
Today
Marketplace Operational
90 days ago
100.0 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
VTS Data Operational
90 days ago
100.0 % uptime
Today
Activate Operational
90 days ago
99.98 % uptime
Today
Rise Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Degraded performance
Resolved - This incident has been resolved.
Nov 19, 15:56 EST
Update - The response team has implemented several remediation steps and is continuing to investigate and monitor application performance.
Nov 19, 12:53 EST
Investigating - The team is aware of degraded performance for Activate on web and mobile device. We are actively investigating this issue.
Nov 19, 09:53 EST
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Unresolved incident: Issue with VTS Rise Kastle-integrated properties..

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Rise infrastructure maintenance
Update - The scheduled maintenance has been completed.
Nov 10, 11:06 EST
Completed - The scheduled maintenance has been completed.
Nov 10, 11:05 EST
Verifying - Verification is currently underway for the maintenance items.
Nov 10, 09:13 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:05 EST
Scheduled - VTS Rise will be undergoing scheduled maintenance during this time.
Nov 10, 07:03 EST
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage